News2018-12-19T10:31:19+01:00

Retail Brand XL to Open 20 Stores Creating 200 Jobs

XL plan to open 20 new stores as part of the group’s national growth strategy, which will result in the creation of approximately 200 new jobs. The brand which is owned by BWG Foods, along with other well-known brands such as Spar, Mace and Londis, has opened over 100 stores in Ireland over the past four years. The national growth strategy for the brand includes a target of 5% in like-for-like sales growth, which will aim to achieve potential revenue of €312m annually. John Moane, Managing Director of BWG Foods Wholesale, believes XL has [...]

By |May 5th, 2016|Categories: Uncategorized|Tags: , |Comments Off on Retail Brand XL to Open 20 Stores Creating 200 Jobs

Tesco The Top Choice For ‘The Main Shop’

Tesco has emerged as Irish consumers' most popular supermarket for their main weekly shop, according to the latest figures. The recent 'Where We Shop' report shows that one third (33 percent) of Irish consumers do the big shop at Tesco. 'Where We Shop' is a report produced by Checkout Magazine and Ignite Research. It's no great surprise that Tesco are on top considering they have the largest market share of supermarketing in Ireland. Their big rival at the moment are SuperValu, who temporarily toppled Tesco from the top spot earlier this year. Surprisingly, of [...]

By |July 14th, 2015|Categories: Uncategorized|0 Comments

‘Shop & Save’ Scheme Sees Dunnes Stores Sales Surge

Dunnes Stores have experienced a sales surge and grown their market share considerably in the process over the course of the second quarter of 2015. While many might have expected a decrease in sales for the Irish retailer after a tumultuous period of high profile industrial action and strikes by disgruntled staff, Dunnes has actually went from strength to strength. This has been largely attributed to their 'Shop & Save' voucher scheme. Shelfwatch reported in June that Dunnes had increased its market share despite some negative press surrounding the industrial action. The latest figures [...]

By |July 7th, 2015|Categories: News, Retails|0 Comments

New HMV @ Tesco Concession Stores Coming

Music retailer HMV has expanded their operations by partnering with Tesco to open concessions in 80 of its stores nationwide. Tesco - which has 142 stores nationwide - will roll out the new HMV concessions by December. The HMV @ Tesco branded concessions will offer music, DVDs and video games based on stock from HMV’s own stores. The deal between the two retail outlets is exclusive to Tesco Ireland outlets and won’t be seen in British stores. Rental specialists and HMV’s sister business Xtra-vision have already partnered with SuperValu to provide entertainment kiosks in [...]

By |June 24th, 2015|Categories: Retails|0 Comments

Dealz To Open 70 New Stores In Ireland

Dealz, the British retailer which sells the vast majority of its products at €1.49 across Ireland, aims to open as much as 70 new shops across Ireland. Owned by Poundland, Dealz already has 41 Irish stores and owns four retail parks. On average they serve 300,000 customers a week in Ireland. The average basket contains €6.50 worth of goods (across the UK and Ireland) which would give Dealz an annual turnover of around €100m in Ireland. The company does not disclose financial results for Ireland. However, turnover could be even higher than the aforementioned [...]

By |June 18th, 2015|Categories: News, Retails|0 Comments

Dunnes Stores Increases Market Share Despite Strikes

Despite recent strikes and protests by staff and the ensuing negative publicity that came with it Dunnes Stores has increased its market share by a greater margin than its two main rivals. Between early March and late May the value of Dunnes Stores grocery sales grew by four percent when compared to the same period last year. In contrast, Supervalu experienced a 1.2 percent increase while Tesco's turnover went down by three percent over the same period, according to Kantar Worldpanel Ireland. The figures show that it was the sixth straight month of growth for Dunnes. The [...]

By |June 9th, 2015|Categories: News|0 Comments

Ireland Considers Tightening Scrutiny Of Retail Audits

The Chartered Accountants Regulatory Board (CARB) in Ireland is thought to be considering opening investigations into auditing practices in the retail sector after Tesco's bookkeeping scandal. Last September it was revealed that Tesco had overstated its first-half profits by over a quarter of a million pound sterling due to incorrectly booking payments from suppliers. The Financial Reporting Council (FRC) in Britain are currently investigating Tesco's accounts. This comes after a string of reforms in Britain and the European Union (EU). Companies are now forced to switch accountants every few years after some businesses had kept the same [...]

By |June 2nd, 2015|Categories: Audits, News, Retails|0 Comments

New Consumer Rights To Be Introduced

Minister for Jobs, Enterprise, and Innovation Richard Bruton has announced a raft of new consumer rights to be introduced. The new measures have been published in the Consumers Rights Bill. Perhaps the most notable aspect of the draft bill is that it will afford people who buy digital services, such as music from iTunes, the same rights as if they were to buy the music in physical formats. “A consumer who buys a film on DVD enjoys the protection of consumer legislation while one who streams or downloads the same film does not,” said Minister [...]

By |May 26th, 2015|Categories: Uncategorized|0 Comments

Business Owners Share Thoughts On Mystery Shoppers

The Guardian have produced an article detailing the importance of using mystery shoppers in order to improve the customer experience. Mystery shoppers are  undercover customers who are recruited to evaluate a particular service, or service process against a number of predetermined service standards. We provide this service here at Shelfwatch. The article featured numerous different business owners sharing their experiences and thoughts on why using mystery shoppers can be so useful. Brian Jones, Operations Director of the watch repair retailer In-Time, used mystery shoppers to turn around his company’s customer service. “Early on in [...]

By |May 20th, 2015|Categories: Audits, Our Work|0 Comments

Tesco Regains Lost Ground Against Supervalu

Supervalu’s short stay at the summit of Ireland’s supermarket industry is now under threat from Tesco, according to the latest figures. Contract People reported last month that Tesco had finally lost its stranglehold on having the largest market share in the country to Supervalu, who assimilated Superquinn in February 2014. The latest figures, relevant to the end of April, show that the two rivals are now tied in first place with each having a 25 percent market share.“ Over the past 12 weeks SuperValu and Tesco have each captured 25pc of the grocery market, with [...]

By |May 12th, 2015|Categories: News, Retails|0 Comments

Bus Strike Slows Retail Sales

Retailers across Ireland reported a fall in sales over the bank holiday weekend due to the Dublin Bus and Bus Éireann strike last Friday and Saturday. The two-day strike combined with the weekend's poor weather led to a decreased foot fall - a measure of how many people are on the streets - of between 20-22 percent on Saturday, according to Retail Excellence Ireland deputy chief executive Sean Murphy. In urban areas this figure rose to around 30 percent while some individual retailers have reported that their sales fell over 50 percent. One RTÉ Radio's Marian [...]

By |May 6th, 2015|Categories: News, Retails|0 Comments

Dunnes Staff Plan New Protest

Dunnes Stores staff who are members of the Mandate trade union are planning a major protest march in Dublin, penciled in for early June. The staff, who number around 5,000, have been protesting in a campaign in relation to working hours and earnings, job security, pay, and the right to trade union representation. Gerry Light, the assistant general secretary of Mandate, said on the issue: “You need to deal with an employer like Dunnes Stores in an unconventional way. You have to ensure you use all the means at your disposal to bring the [...]

By |April 27th, 2015|Categories: Uncategorized|0 Comments